Keeping Your Carpet Clean: Stain Removal Guide

Published On: March 9th, 2015

Even with the best intentions of trying to keep your new carpet clean, there will come a time when an unfortunate spill, a pet’s little accident or a child’s mucky finger marks may stain your carpet. It is important to act swiftly, so the stain does not set in. But it is crucial to use the right cleaning method.

Different types of stains require different systems of stain removal, so knowing how to clean up a particular type of stain is vital. There are basically three different ways you can remove unwanted stains from your carpet.

Method A

Blot the carpet with clean absorbent material. This will remove any excess liquid. The stained area then needs to be sponged gently with a mixture of half a pint of warm (not hot) water combined with a teaspoon of detergent for woollens. Alternatively, carpet shampoo can be used, in accordance with manufacturer’s instructions. Never rub or scrub the area, as this can damage carpet fibres and encourage the stain to set. Rinse with clean warm water and blot the area thoroughly. Brush the pile to its natural direction. Use several sheets of white absorbent kitchen roll and place on the damp area. Put a heavy object on top of the sheets to weigh them down. This will help to dry the patch and soak up any residual stain.

Method B

Use a household dry-cleaning fluid to sponge the stain. Refer to the specific manufacturer’s guidelines on how to use and apply the fluid.

Method C

Make a solution of one part white vinegar to three parts of clean warm (not hot) water. Sponge the stain gently, but do not rub or scrub it. Leave for approximately 15 minutes. Sponge the area with clean warm water. Then follow the steps outlined in Method A.

When to Use Each Method

Different stains will require different methods of treatment, so for the more common type of stains, such as drink spillages or whatever may be relevant in your household, it is worth getting to know how to effectively deal with these. Usually, the types of things that cause stains can be divided into water-soluble stains and stains which are not water-soluble. Water-soluble stains tend to be easiest removed using Method A, although this can vary.

  • Stains that are water-soluble relate to things such as drinks, ice cream, jelly, mud, washable ink and certain types of paints. Some water-soluble stains such as blood, chocolate, wine, tea, coffee or vomit will need to be removed using a cleaning solution. If any vomit has dried, then Method C should be used.
  • Pet urine should be sponged with cold water and then removed using Method A if the stain is still wet. If the stain has already dried, then Method C should be initially used, then sponged with cold water, followed by Method A. It is really important to act swiftly with pet urine stains and make sure every trace is removed. Pets have very sensitive noses and even if we can not smell any urine, they may still be able to detect its presence, which may encourage them to urinate in the same area again.
  • Fat-soluble stains will not absorb water, so carpets with grease or oil marks will need to be treated using Method B, then followed by Method A.
  • Chewing gum is especially tricky if it gets stuck to carpets, but can be removed using a freezing agent to break the gum away once it has hardened. Method B is then recommended.
  • Nail polish can be removed by using a small amount of nail polish remover on the stain, and then proceeding with Methods B and A.
  • Wax – if wax has settled on to the carpet, then place a paper towel over the carpet and iron it on a warm setting. It should come off the carpet and stick to the paper towel.
  • Cigarette burns can be removed by rubbing the carpet gently with a dull knife or the edge of another hard and flat surface.

Choosing a Carpet

When choosing a new carpet, it is worth picking one that is stain-resistant if your home is likely to be exposed regularly to pets or children; both can be notorious staining agents. Most carpet suppliers will be able to advise on the best type of carpet for your needs. Synthetic fibres tend to be more stain-resistant than non-synthetic ones. However, a wool carpet is more resistant to stains such as cigarette burns than synthetic fibres. In some cases, a carpet may have already been treated with chemicals that can improve its stain-resistance qualities. If you do choose this type of carpet, be aware that this protection may wear off in time due to general usage or when it gets cleaned. Some carpet suppliers may be able to add this stain treatment to a carpet, so you are not just restricted to buying a carpet that has been pre-treated.

How Carpet Manufacturers are Trying to Help

Sometimes it can be impossible to prevent stains or spillages on your carpets. Some manufacturers have taken to offering a ‘stain warranty’. This can be something of a lifesaver in the unfortunate event that you are unlucky enough to end up with a stain, spillage or slight mark on your carpet. There are warranties out there – such as the 10 Year Stain Away Guarantee – that can cover you for a period of up to 10 years. This offers major peace of mind for anyone looking to buy a new carpet and can often be a deciding factor in the final purchasing decision. If our carpets come with such a warranty you’ll be able to find the information on the product description page on our website. Of course, if you’re popping in to any of our three showrooms, our staff will always be more than happy to guide you through all of the warranty details.

Where We Offer Carpet Fitting

Our team is available in many counties including Berkshire, Hampshire, Surrey, Buckinghamshire, Oxfordshire, Wiltshire and the outskirts of South West London (we do cover London and the whole of the South East of England depending on the scale of the project). Some of these areas include towns such as Banstead, Elmbridge, Epsom, Ewell, Guildford, Mole Valley, Newbury, Reigate, Runnymeade, Spelthorne, Surrey Heath, Tandridge, Waverley, Winchester and Woking. We have been established for over 50 years providing Carpet Fitting.

Main Coverage Area

Downs Carpets & Beds have a fantastic team of carpet fitters working alongside our in-store teams. Get in touch for a quote or visit one of our stores below for more information.

Customer Stories

Once an order is complete we always encourage customer feedback. Here’s a selection of different projects and customer comments.

Customer Stories
Flooring for complete house

We have used Downs in the past and once again the salesperson was very helpful, answering all my queries. The fitter was equally helpful and able to give knowledgeable advice for a future product. I highly recommend Downs as a local business.

Marian G
Marian G
Customer Stories
Carpet order

From the first enquiry to the fitting of the new carpet, we were warmly welcomed by friendly staff, which helped to make our choice and decisions easy. Carpet came much sooner that originally told but that was great as it meant we could get on with the other changes in the particular room. Many thanks for an excellent service.

Richard M
Richard M
Customer Stories
Kitchen/diner

Customer service is top notch. We have used CMS for all of our flooring requirements to date and will continue to do so throughout the renovation of our house.

Vicky B
Vicky B
Customer Stories
Bedroom carpets

The sales team were really efficient and helpful, taking into consideration our requirements. The fitters worked well, efficiently and cleared up afterwards a real blessing. The choice of flooring was great and the prices very competitive. Recommend CMS carpets and would use them again. Thank you.

Karen P
Karen P

The Downs Difference

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What Our Customers Say

James Avison
James Avison
Kev, Ash & Mark, our fitters, have been brilliant. Working at light-speed, they've been thorough, meticulous and professional. It's not every group of tradespeople that you'd be happy to recommend, especially in a predominantly female office environment but these three were respectful, thoughtful and good company to have around. We'd be glad to have them back and the quality of their workmanship is excellent. Thank you.
peter brunsden
peter brunsden
Excellent job done, good price and very professional at all times. recarpet of first floor of period property, tricky job well handled. Highly recommended
Debbie Ashworth
Debbie Ashworth
I knew what I wanted when I went in and had the measurements as well. The person serving me was very helpful and we were able to get everything sorted easily.
Ian Fewtrell-Smith
Ian Fewtrell-Smith
Good. There was a small hiccup but quickly resolved.
Carole Horner
Carole Horner
We have found this company to be excellent with their service and with great recommendations for carpets in relevant rooms. So our latest purchase for lounge and 2 flights of stairs and landings. Process was well explained and nothing seemed too much trouble. The fitters were exceptional !
Yvonne Hossack
Yvonne Hossack
Carpets and vinyl lovely. Dave the fitter was so accomplished, he fitted the stair runner brilliantly. Both Dave and his assistant Andy were courteous and helpful
Katherine Singleton
Katherine Singleton
Hi Simon, Thank you for getting all the carpets all sorted, you have been brilliant Simon, its been a pleasure and I appreciate you always being quick to communicate and answer any questions. I am very pleased I came back to you after 18 years! Stress free process and quality carpets and good honest prices! Barry the carpet measuring guy was prompt and has a nice friendly and polite manner. The fitters Kevin & Paul are nice chaps too. All in all a great team from start to finish. I wish all companies operated like you do. Well done and thanks again. Best Regards K
Yoshihiro Sunbeam
Yoshihiro Sunbeam
Had a superb experience when we went in recently looking for a carpet quote. Spoke to Simon and he was very helpful and accommodating, explaining how the prices worked and what the best underlay was for our particular situation. Would highly recommend if in the West Berkshire area.
Judith Curson
Judith Curson
Vinyl for a small space fitted well and at much shorter notice than we expected