Underlay

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Underlay Explained
Published On: September 22nd, 2015
Underlay is an essential addition to your new carpet and plays a variety of vital roles that will ensure any new carpet performs to the best of its ability. After

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Downs Carpets & Beds are the trading names of CMS Carpets (Newbury) Limited & CMS Carpets (Winchester) Limited.
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CMS Downs Carpets and Beds

4.8

Based on 151 reviews

review us on

James Avison

12:20 01 May 24

Kev, Ash & Mark, our fitters, have been brilliant. Working at light-speed, they've been thorough, meticulous and professional. It's not every group of tradespeople that you'd be happy to recommend, especially in a predominantly female office environment but these three were respectful, thoughtful and good company to have around. We'd be glad to have them back and the quality of their workmanship is excellent. Thank you.

peter brunsden

15:31 23 Apr 24

Excellent job done, good price and very professional at all times. recarpet of first floor of period property, tricky job well handled. Highly recommended

Debbie Ashworth

13:41 21 Apr 24

I knew what I wanted when I went in and had the measurements as well. The person serving me was very helpful and we were able to get everything sorted easily.

Debbie Ashworth

13:41 21 Apr 24

I knew what I wanted when I went in and had the measurements as well. The person serving me was very helpful and we were able to get everything sorted easily.

Ian Fewtrell-Smith

10:47 17 Apr 24

Good. There was a small hiccup but quickly resolved.

Keith Bullen

15:59 13 Apr 24

Carole Horner

18:19 12 Apr 24

We have found this company to be excellent with their service and with great recommendations for carpets in relevant rooms. So our latest purchase for lounge and 2 flights of stairs and landings. Process was well explained and nothing seemed too much trouble. The fitters were exceptional !

Yvonne Hossack

06:29 05 Apr 24

Carpets and vinyl lovely. Dave the fitter was so accomplished, he fitted the stair runner brilliantly. Both Dave and his assistant Andy were courteous and helpful

Katherine Singleton

11:56 27 Mar 24

Hi Simon,Thank you for getting all the carpets all sorted, you have been brilliant Simon, its been a pleasure and I appreciate you always being quick to communicate and answer any questions. I am very pleased I came back to you after 18 years! Stress free process and quality carpets and good honest prices! Barry the carpet measuring guy was prompt and has a nice friendly and polite manner. The fitters Kevin & Paul are nice chaps too. All in all a great team from start to finish. I wish all companies operated like you do. Well done and thanks again.Best RegardsK

Andrew Thomson

15:09 25 Nov 23

Downs were brilliant, we will be back next time we need a carpet. We got three new carpets all supplied and fitted by Downs. When the sitting room carpet turned out to be supplied too short (a manufacturer's fault) they sorted out the problem in 2 days. Simon was also very patient when we kept having to delay the fitting date due to various headaches with the bedroom renovation. Thank you to Simon for all his help and patience during the delayed building work.

A J

13:48 16 Nov 23

I can highly recommend Downs Carpets and Beds and will using again for our upcoming renovations.Special thanks to Adrian in store, also Gavin and Steve who did a great job fitting.

Nicky Lewendon

20:31 12 Nov 23

Great service, Excellent carpet fitter, I would highly recommend.

Mike

19:27 08 Nov 23

Cannot fault Downs or their fitters.Special thanks to Simon who has been our contact. We've had all bar one our whole bungalow brought and fitted through Downs.Price is reasonable, lots of range and no sales pitch. Very knowledgeable too.Thank you.

Sarah Fox

07:25 07 Nov 23

Excellent service from start to finish. Knowledgeable staff gave brilliant advice on my choice of carpet, were very competitive against independent carpet suppliers and the fitters did a great job.

Jason Owen

19:58 06 Nov 23

We had the carpet stairs replaced.Great quality carpet. The fitter were very professional and fitted the carpet quickly.

Carolyn Jones

12:17 01 Nov 23

I searched for a specific 80/20 wool carpet on a different colour than my original and found it was made by Adams carpets which then directed you to local dealers which were John Lewis, camps and Downs. I got quotes from all 3 and found Downs the most competitive even though Camps said they would match price. When I phoned Downs they were the most helpful from beginning to end. They went above and beyond and every single member I spoke to were kind, courteous, professional and the whole thing went smoothly and efficiently from the word go. I would highly recommend them. They will do everything for you like moving furniture, lifting and removing carpet and putting furniture back if you want it. If you want to save money on certain things like keeping original underlay, dividers, grippers, no problem. I would definitely use them again. Absolutely 5🌟 Thank you so much 😀

Diana

20:53 28 Feb 23

I have just been to Downs Carpets and did not know they had moved address. I spoke to Adrian, who was so helpful and knowledgeable and I got a great deal, with half price underlay! I would highly recommend a visit :)

Lynda Waters

14:13 09 Jan 23

I bought an end of roll for my outside summer house/art studio, there was quite a few to choose from, I would have been lost if it wasn’t for the very nice guy who helped me, his knowledge of sizing was brilliant . All the staff were very nice and friendly. I didn’t even know Downs still existed, it does and I would definitely go there again, hambridge road in by Halfords.

Nicholas Emberlin

16:32 05 Oct 22

We went to Downs newbury to look at the options for flooring in a new flat. We were greeted by Carl who was extremely helpful, friendly and very knowledgable about our flooring situation. We did not purchase anything on the day however we did leave the shop feeling greatly assisted and with a better idea of what we wanted. Carl was the highlight of the trip. :)

Hannah Cooper

12:02 22 Jun 22

Highly recommend. The quality of flooring is superb, as with the choices to suit all budgets. Provided advice, upfront about costs (which is important) and provided alternatives and suggestions that allowed me to make an informed decision. Fitters were brilliant, turned up on time and completed an excellent job. Overall service was great from beginning to end!

Rosa Foulger

10:52 21 Oct 20

Whenever we need a carpet, Downs Carpets of Newbury has always been our first choice. We have used them three times in the last year and have always dealt with Adrian Pitwell, very friendly and fantastic service from him. On our last occasion on having our stairs done Barry Bedlam had to come and double check measurements. I found him to be extremely rude and obviously intimidated by a woman decorator. Telling me I had left it far too late to touch up some areas before carpet fitting, and tutting. Quite frankly this is none of his concern. Overall, it lets the company down as I know we need more carpet in the future and I am now releuctant to go to Downs in case we have to deal with him.The fitter, whose name I didn't catch was very friendly and got on with it and did an absolutely smashing job. Thank you.

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Google Rating

4.8

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